Choose the account that contains the transaction you'd like to dispute.We suggest you wait until the transaction has been processed before lodging a dispute Transactions can show as Pending in your transaction list in the ANZ App or as Outstanding Transactions in Internet Banking. Confirm the transaction has processed to your account.Sometimes this may jog your memory on a legitimate payment but, if it still doesn't look right, continue to the next step Investigate the transaction by using the view and search transaction instructions above.However, if you see a transaction that doesn’t look right for another reason, and you don’t think your account is at risk, there are a few things you can check before you give us a call: If you think the transaction was unauthorised or the result of a scam, you should call ANZ immediately. How to dispute a transaction in the ANZ App
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